IE507: presentation at the office of exit
IE507 is a request, not permission. The goods may only leave the EU after the decision in IE525.
After the export declaration has been accepted and the goods released, IE507 is used to present the goods at the office of exit. Read about all three steps.
What message IE507 is
IE507 is used to notify goods when they arrive at the office of exit where they leave the EU customs territory. It is a mandatory part of the export process.
- Reference to the MRN
- The export declaration’s MRN: the number you received in IE528.
- Place of exit
- Where the goods will leave the EU customs territory.
- Transport details
- Details of the transport and any changes since the declaration was submitted.
What is included
Notification is not enough; a decision is required
This is where many people go wrong. Submitting and registering a correct IE507 does not mean the goods may leave.
The office of exit sends the carrier a decision releasing the goods for exit in message IE525. Only then may the goods leave the EU customs territory.
The sequence is therefore IE507, then IE525, then exit. If the carrier dispatches the goods before IE525 arrives, exit has not been authorised.
Who is responsible, and who is not
Steps 2 and 3 are often confused, but different parties are responsible for them.
- Step 2: presentation at the office of exit
- The legislation does not specify who is responsible. It is handled by the operator at the place of exit: a port, airport, rail terminal or operator at a land border.
- Step 3: exit notification
- Here the carrier or the carrier’s representative is expressly responsible, according to Swedish Customs’ guidance on roles and responsibilities.
Two different roles
In practice, as the exporter you need to know in advance who submits the notification so the MRN reaches the right party on time. We can help map the chain.
How we handle IE507
On request, we can help prepare and submit IE507, ensure the details match the export declaration and check that the MRN is correct. We also help resolve questions or problems arising during registration.
Although we do not handle step 2 automatically, we can provide support to help your goods leave the office of exit without delays.
Frequently asked questions about IE507
Who is responsible for submitting an IE507?
The legislation does not designate a particular party. Swedish Customs states that different operators may take responsibility, for example at a port, airport, rail terminal or land border.
You therefore need to find out who submits the notification in your particular chain, because that party needs the MRN. Do not confuse this role with step 3, for which the carrier is responsible.
May the goods leave the EU once IE507 has been submitted?
No. The office of exit must first issue a decision releasing the goods for exit, message IE525. Only then may the goods leave the EU customs territory.
The notification is therefore a request, not permission. This is one of the most common misconceptions about step 2.
What happens if IE507 is not submitted?
Without the notification, the goods cannot be released for exit, which can cause delays and extra costs.
If Swedish Customs has received no information from the office of exit about the goods’ exit within 90 days after release for export, counted from IE529, an enquiry procedure begins. An enquiry is sent in message IE582 and you or your representative respond with IE583.
If the goods have not left within 150 days of release, Swedish Customs may invalidate the export declaration.
How do I ensure IE507 is correct?
The most important things are that the MRN is correct and has reached the party submitting the notification. We can help check the information and follow up the case.
The next step is IE590: exit notification. If you have a through transport contract, STC may remove the need for IE590 altogether.
